Refund Policy

At VERLONIX, customer satisfaction is our priority. We strive to ensure that our products meet the highest standards of quality and reliability. This Refund Policy outlines the conditions under which refunds may be granted for products or services purchased from us.

Eligibility for Refunds

Refunds may be issued for the following reasons:

• If the product received is defective or significantly different from the description.
• If the service provided does not meet the expectations outlined at the time of purchase.
• If an error is made during the transaction or billing process.

Process for Requesting a Refund

To request a refund, customers must contact VERLONIX Customer Support within 14 days of purchase. Please provide the following information:

• Order number
• Date of purchase
• Reason for the refund request

Refund Processing

Once your request is approved, refunds will be processed within 7 to 10 business days. The refund will be issued using the original method of payment, unless otherwise agreed upon.

Exceptions

Please note that certain products or services may have specific terms that could affect eligibility for refunds. Custom services, digital downloads, and subscriptions may be non-refundable unless otherwise specified at the time of purchase.

Contact Us

For any questions regarding refunds or to initiate a refund request, please contact our support team at [email protected] or call us at +1-800-555-0199.